Below you will find some common questions from our customers. If you can not find the answer for your questions here, please just sent us an an email at support@wallsbyme.com
It’s simple! Each order comes with a printed installation guide, and you can access the guide in a PDF. You may also want to check out our quick installation video.
A wet cloth and a dry cloth, a measuring tape or level ruler, a squeegee, and a sharp blade.
We make our wallpaper from woven polyester fabric backed with adhesive. We use fabric to avoid the “contact paper look” vinyl provides. All of our wallpaper is PVC-free, lead-free, VOC -free, and printed with non-toxic inks. It is self-adhesive so you can just peel and stick. Amazing, isn’t it? You'll fall in love at first sight.
Yes! This was one of our primary concerns when we were searching for material suppliers. There is no PVC in the composition. The products are VOC-free and lead-free. The inks are water-based and produce no fumes. Our wallpaper requires no ventilation during the manufacturing process, application, or while you have the product in your home. It’s safe for babies and nursery rooms; or any space at your home and office.
Yes, you can. However, because our material is fabric-based, it will absorb any liquid like a regular piece of cloth would.
Wipe it down with a damp cloth only. You can clean any areas with print using your cleaner of choice. Since natural fabric material without print does not have a protective coating, you are dealing directly with the fabric material. If you spill tomato sauce on it, the fabric will absorb that, and you may not be able to remove it. Cleaning products will not damage the print or the material.
  • Step 1: Measure the height of your wall in feet. This will indicate what panel height you should choose.
  • Step 2: Measure the width of your wall in feet. If you divide by two, this will tell you how many panels you need. All of our panels are two feet wide.
  • Example: If your wall is ten feet wide by eight feet high, you will need five panels of 2’ x 8.5’. All our panels are 2ft (24in) wide. We offer panels in three heights - 4’, 8.5’, 10.5’.
  • Still not sure? We are just a phone call away and would love to help. Reach out at 1.888.798.0306 or email us at support@wallsbyme.com.
  • You can also use our wallpaper calculator on the product page. Just insert your wall height and width, and the system will automatically calculate how much you need.
Designs repeat every two feet in both length and width. We offer three different panel heights to make installation easier and to minimize material loss. That way, you can purchase the panel that best fits your project without a lot of material waste. However, if you buy a bigger size panel to cut in several pieces, or purchase panels from different sizes to use on the same wall or project, you must consider the pattern repeat. If you don’t, the design won’t match. You won’t have a second chance after you cut it. Remember... “Measure twice and cut once.”
Some texture is okay - many people do not have a 100% smooth surface to work with. Although our recommendation is for smooth walls, we have had success with light to moderate texture walls, for example, an orange peel texture. If you are new to our products, we strongly recommend ordering a sample first to see how it works with your wall.
Most smooth painted and flat surfaces. Use it on the walls of your home, your office, lobbies or waiting areas, or for drawers, doors, and even stairways. Any place you desire to give a special touch, create a visual tone, or send a message.

Important - If applying to recently painted walls, please allow at least 30 days prior to wallpaper installation. This allows for off-gassing and will help prevent bubbles in your application.
Yes, you need to overlap about ½ inch. For more questions regarding installation, check out our installation video and quick installation guide.
Yes. We do our best to describe the color of each design, but colors may vary from monitor to monitor on computers. There may also be some slight variation in color from batch to batch. Please order a sample prior to completing your purchase to ensure the colors meet your expectations.
No, all of our designs are flat print. By ‘texture’, we are referring to the visual appearance of texture imitating a material like wood, tile, or stone.
From the product page of the print you are considering purchasing, choose the size option ‘sample’ If you have any questions or can’t find how to order a sample, please contact us directly at support@wallsbyme.com.
Please email us with your request, detailing the size of the wall, print or color image you are looking for, and any other special request you may have. We’ll be glad to assist you. We address each request on a one-to-one basis.
Yes, we can ship internationally. You may be responsible for additional charges from your country to cover custom and duty fees. We are not responsible for calculating or collecting any fees associated with international shipping.
No, absolutely not. Whether you are removing the wallpaper after two weeks or two years, it is the same easy non-damaging process.
  • We have an easy and hassle-free Return Policy. We will accept returns up to 30 days from the date you received your package. Please return the package in the same condition you originally received it, unopened and sealed. You are responsible for return shipping fees and a restocking fee may apply. We can’t accept returns of open items.
  • Samples are not refundable.
  • A member of our team must authorize all returns. Please contact us at support@wallsbyme.com, and we will be happy to assist you.
  • We make products to order, meaning we will print every order especially for you. There may be slight color differences from one batch to another so we strongly recommend ensuring you are buying enough wallpaper to cover the entire area you intend to apply the wallpaper. If you place separate orders, they may ship from different batches and therefore to have a difference in color.