Return and Refund Policy: check this out! | Walls By Me

Return Policy

* We will accept returns up to 30 days from the date you received your package. Please return the panels in the same condition you originally received; unopened and sealed.  Open rolls may not be accepted and are subjected to restocking fee. Orders of 10 panels or more are subject to a 20% restocking fee. If you are ordering wallpaper to check color, element size, or test it on your wall please order a swatch before proceeding with full order. 

*Swatches are not returnable or refundable. 

*The customer is responsible for return shipping labels and return shipping costs.

* If you would like an exchange instead please inform us so we can assist you accordingly. 

*A member of our team must authorize all returns or exchange. Please contact us at, and we will be happy to assist you.

*We are made to order and that means we will print each and every order especially for you. Please note there may be color differences from one batch to another so we strongly recommend ensuring you are buying enough wallpaper to cover the entire area you intend to apply the wallpaper as if you place separate orders it may be printed from different batches and have a difference in color. If you are ordering wallpaper for testing we suggest you order a physical swatch first. That way you can and surface application prior to complete your purchase as colors may vary from monitor to monitor, light in the room and one's perspective. Surface adhesion have several variables taking place so ordering a sample is the first step. 

*PLEASE NOTE: If returning an international shipping order International there is no reimbursement for shipping, duties, customs or any other fees associated with international shipping whatsoever.